Design(Ops) Manager + Systems Thinker

<aside> <img src="/icons/thought-dialogue_lightgray.svg" alt="/icons/thought-dialogue_lightgray.svg" width="40px" /> Yes, I built this website in Notion. And the haters asked why.

</aside>

Ways of Working

About

Resume

After designing digital products for over a decade, I’ve discovered a true passion in setting other designers up for success with the right process, tools and skills, a.k.a. DesignOps. Aligning designers with the best growth opportunities and providing a toolkit of standardized best practices, positions them to efficiently deliver high quality solutions while working with a diverse set of thinkers.

I often compare this responsibility to that of a stage manager— behind the scenes organizing all of the moving parts to ensure a great show. Stage managers are able to look at all of the people and things, understand what everyone needs to do their jobs well, then creates an environment for everyone to thrive in the areas that matter. At the end of the production, the stage manager doesn’t come on stage for a final bow. Hearing the applause from behind the scenes is enough for them.


Case Studies

Case Studies


Strengths

Untitled


Reviews

"Mia is a transformative leader and mentor. I am fortunate that our paths crossed […] because it has completely reframed my outlook when faced with problems: If you're going to identify a problem, be prepared to offer a solution."

— Experience Designer

"She advocates for the integrity of the designs regularly in meetings with the client, as well as provides mentorship to the team about design best practices.”

— UX Designer

“As a leader, Mia always takes the time to give positive and constructive feedback. She encourages me to think outside the box and harder when brainstorming solutions and making design decisions. Because of her I am more confident in expressing myself and presenting my work. She empowers the team to be innovative and that has greatly influenced our output and contributions.”

— Design Analyst

— Delivery Lead, Client Project